FAQ

Any Filipino citizen of legal age with a valid government ID and proof of income or business can apply. Requirements vary by loan product — see the specific product page for details.

Most loans are processed within 1 to 5 banking days after all requirements are submitted, depending on the loan type and amount.

You may send an inquiry through our Contact page, but final application and document submission is currently done in person at any of our branches.

Please contact your branch as soon as possible if you anticipate missing a payment. Our staff can discuss your options and any applicable terms.

Yes. Our registration and accreditation details are listed on our About Us and footer pages.

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